Registration and Platform Usage
- There is no registration fee at https://etopexchange.com
- Only Prepaid and DTH E-top Stock buy and sale on https://etopexchange.com
- Only GST-registered persons can sell at https://etopexchange.com
- There is no setup cost for Seller API integration
- Due to heavy transition the live data in the website will remain for 60 days only
Invoice Rules
- E-invoice is mandatory for those clients whose sale is 5cr or more than that.
- Kindly Upload Your Last Month Sales Tax Invoice with your stamp and signature in EtopExchange portal for uninterrupted services.
- The last Date for Uploading Sales Invoices is 7th of every month.
- Kindly Upload the Sales Invoices in GSTR 1 before the 11th of every month in GST portal (As per GST rule 36(4)).
Note: If the given above point is not followed then the company has all rights to block your wallet & stop further transactions.
Complaint and Pending Rules
- Complaint TAT is 1 working hours & Pending TAT is 15 mins.
- We request you to strictly adhere to TAT, or else the company has all rights to process the reversal of the transaction.
- If Pending & Complaints TAT is not followed properly your account will be deactivated.
- After making a complaint if the transaction got refunded then the amount will be held as per the grading system.
- If Fake success increases, the company has all rights to block your wallet & stop further transactions.
- Re-Open Complain should we close if successful give proper proof like ROBO SS else Your recharge amount is blocked according to the grading system.
Redeem Rules
- After the Selling wallet amount is ready to redeem as per the grading system.
- Only firm name account verified for wallet redemption.
- We use Payout API for wallet redemption so if any transaction goes on hold due to any banking issue, then it's clearing time as per Banking T&C (48 to 72 working hours).
- Bank Changes will be applicable on redemption.
Important: By using our services, you agree to abide by these terms and conditions. We reserve the right to modify these terms at any time without prior notice.